Welcome to repdominicanatravel.com a service provided by DR Travel. (“DR Travel.,” “we,” “us,” or “our”), registered in United Kingdom. These Terms of Service (the “Terms”) govern your access to and use of our website, communications, and related services for facilitating travel document applications (collectively, the “Service”).
By using the Service, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
1. About Our Service
- Purpose: We provide assistance with completing and submitting travel document applications, including forms for visas, e-visas, and other related documents.
- Independent Service: We are a private company and not affiliated with any government or regulatory agency. We do not make decisions on applications or guarantee approval.
- Fees:
- Our service fee is $39 USD per application.
- If additional travelers are included in the same application, a flat additional service fee of USD 39 applies.
- Our service fee is separate from and exclusive of any government fees, taxes, or charges imposed by the issuing authority.
- Government fees vary depending on the type of travel document and issuing country and are paid directly to the relevant authority unless otherwise stated.
2. User Responsibilities
By using the Service, you agree to the following:
- Provide Accurate Information:
- You must provide truthful, complete, and accurate information for your application. Incorrect or incomplete details may result in delays, rejection, or additional charges.
- Verify Documents:
- Upon receipt of your travel documents, you are responsible for verifying that all details are correct and notifying us immediately of any errors.
- Ensure Validity of Supporting Documents:
- You must ensure that your passport and other required documents meet the criteria set by the issuing authority (e.g., passport validity of at least six months).
- Compliance with Local Laws:
- It is your responsibility to ensure compliance with the laws and regulations of your destination country and any transit locations.
3. Eligibility
To use our Service, you must:
- Be at least 18 years old or have the consent of a parent or legal guardian.
- Provide a valid payment method and agree to our fee structure.
- Use the Service for lawful purposes only.
4. Payment and Refund Policy
- Fees and Payments:
- Payment of the $39 USD service fee is required at the time of application submission.
- All payments are processed securely via third-party payment providers. Additional charges may apply depending on the payment method.
- Government Fees:
- Any applicable government fees must be paid separately and are not included in our service fee.
- Refund Policy:
- Refunds are available only under the following conditions:
- If your application has not yet been processed.
- If an error is made by us during the application process.
- Refunds are not available if:
- The application has been submitted to the government.
- The application is rejected by the issuing authority.
5. Use of the Service
- Communications:
- By using the Service, you consent to receiving emails and SMS messages related to your application status, updates, and support.
- You can manage your communication preferences for marketing emails; however, transactional emails and SMS messages are essential and cannot be opted out of.
- Prohibited Activities:
- You agree not to engage in fraudulent, unlawful, or abusive activities while using the Service, including:
- Submitting false or misleading information.
- Attempting to bypass security features of the website.
- Using the Service to facilitate illegal travel or entry into a country.
6. Service Limitations
- No Guarantee of Approval:
- While we assist in preparing and submitting applications, the final decision lies solely with the issuing authority.
- We are not liable for delays, rejections, or additional requirements imposed by governments.
- Processing Times:
- All processing times provided are estimates based on our experience and the information provided by the issuing authorities. We do not guarantee specific processing times.
7. Data Protection and Privacy
- We collect, process, and store your data in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
- By using the Service, you consent to the collection and processing of your personal data as outlined in our Privacy Policy.
8. Intellectual Property
- All content, including text, graphics, logos, and software, is owned by or licensed to CL Digital LTD and protected under United Kingdom copyright laws.
- You may not reproduce, distribute, or modify any part of the Service without prior written permission.
9. Limitation of Liability
- General Limitation:
- To the fullest extent permitted by law, CL Digital LTD is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Service.
- Service-Specific Limitation:
- We are not responsible for delays, rejections, or errors caused by government agencies or third parties.
- Maximum Liability:
- Our liability is limited to the total service fees paid by you for the specific transaction giving rise to the claim.
10. Dispute Resolution
- Governing Law:
- These Terms are governed by the laws of United Kingdom.
- Jurisdiction:
- Any disputes arising under these Terms will be resolved in the courts of United Kingdom.
- Informal Resolution:
- Before initiating legal action, you agree to contact us to attempt to resolve the dispute amicably.
11. Modifications to the Service and Terms
- We reserve the right to modify or discontinue any part of the Service at any time.
- Updates to these Terms will be posted on this page, and your continued use of the Service constitutes acceptance of the revised Terms.
12. Contact Us
If you have questions or concerns about these Terms, please contact us at:
- Email: info@repdominicantravel.com
- Phone: +1 (307) 223-5892
- Address: 30 North Gould Street, Sheridan, 82801, United States
13. Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and CL Digital LTD regarding your use of the Service.
